1. Introduction
- 1.1. Please read these Terms & Conditions carefully. By using the Services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.
- 1.2. FLYDEL may modify these Terms and Conditions at any time. Updates will be communicated through the Application or registered email.
- 1.3. By registering an account on FLYDEL, users are deemed to have accepted all terms and policies stated in this document.
- 1.4. Definitions
1.4.1. FLYDEL: A platform connecting senders and international travelers for package delivery.
1.4.2. User: Any individual or organization using the FLYDEL platform.
1.4.3. Traveler: An individual planning international travel and willing to transport packages.
1.4.4. Sender: An individual or business that needs to send packages internationally.
2. Account and Security
- 2.1. Users are responsible for safeguarding their login credentials.
- 2.2. Users must not share or allow others to use their accounts.
3. User Responsibilities
- 3.1. Legal Compliance: Users must comply with applicable laws and regulations.
- 3.2. Honesty: Users must provide accurate information regarding trips, packages, and payments.
- 3.3. Proper Interaction: Users must engage respectfully and avoid harassment, fraud, or inappropriate content.
- 3.4. Reporting Mechanism: Users can report inappropriate behavior through in-app reporting features.
4. FLYDEL Responsibilities
- 4.1. Connecting and Supporting Users: FLYDEL provides the platform for matching senders and travelers.
- 4.2. Data Protection: FLYDEL protects user data and complies with privacy obligations.
- 4.3. Account Suspension or Termination Rights: FLYDEL may suspend or terminate accounts involved in fraud, prohibited items, or policy violations.
5. Cancellation Policy
- 5.1. Cancellation by Traveler: Travelers should notify senders as soon as possible if travel plans change.
- 5.2. Cancellation by Sender: Senders should notify travelers before the agreed shipment deadline.
6. Dispute Resolution
- 6.1. FLYDEL provides tools and support to facilitate dispute resolution.
- 6.2. If parties cannot reach agreement, FLYDEL may review available evidence and communication history.
- 6.3. Serious disputes may be escalated to legal authorities where applicable.
7. Limitation of Liability
- 7.1. FLYDEL acts solely as a connection platform and does not directly transport packages.
- 7.2. FLYDEL is not liable for indirect damages, losses, delays, or issues arising from user actions.
8. Amendments to the Terms
- 8.1. FLYDEL reserves the right to update these Terms and Conditions at any time.
- 8.2. Continued use of the platform after updates constitutes acceptance of the revised terms.
9. Agreement and Confirmation
- 9.1. By registering and using FLYDEL, users confirm that they have read, understood, and agreed to these Terms and Conditions.
- 9.2. These Terms constitute an electronic agreement governing the relationship between users and FLYDEL.